Ozeal energy solar sales and installation process

 


       Ozeal energy is a company that offers solar sales and installation services. The process starts with an in-depth consultation to understand the customer’s needs, followed by a quote for the work based on those needs. Customers can choose from many different types of systems including grid-tied, off-grid systems or hybrid systems. If you are searching for solar installers near me then we are the best choice.


•        Customer Enquiry:

     After the consultation, Ozeal energy will send an email with a link to get in touch if customers are interested. The sales team will follow up at this point and go through any questions or concerns that may arise. This process ensures that all parties involved understand what is included within the quote before proceeding further into the sale of solar panels. The solar panels available go from 6.6KW to 99.9KW for either home or business purposes.

 

•        Sending Quotation:

Once the quote has been accepted by both parties, Ozeal energy will send a PDF with all the details of the installation. This includes any additional features or parts that are included within your package as well as their costs. If you have chosen to go ahead with our company for this project then we’ll be happy to get started!

•        Approval of customer:

Ozeal energy will send the final invoice once the services have been completed and you’re ready to move on. This includes a breakdown of what was included in your quote, as well as how much you’ve paid for each service that we offered to you throughout this project. We’ll then confirm with our technicians where they can go ahead with installation!

•        Site inspection:

Once we’ve received confirmation from our technicians that your solar retailer Sydney panels have been delivered, we’ll organise a site inspection to make sure the installation goes smoothly. The Ozeal energy team will send someone out and they can answer any questions you may have about the process or what is included in this stage of the project. They can also confirm whether their installation date works for you!

•        Installation:

The next step would be installation. We ask that you allow up to three days for them to complete this work, with most installations being completed within two days if there aren’t bigger issues involved during the process. We have been the best solar systems in Sydney all these years for all your needs. If you have any questions during this time, feel free to contact the Ozeal energy team and we’ll be happy to answer them for you!

•        Commissioning:

Your solar system is now connected to the grid! After installation, our back office team will finalize all required paperwork for you and register your warranties with inverter or panel manufacturer.

•        Customer support:

Once your system has been commissioned successfully then we’ll send over the final invoice with payment options available to you if needed. We’re always happy to accept credit card payments or bank transfers which are both convenient methods of paying for our services here at Ozeal Energy.

 

 


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